Survey

Dear Customer,
We would very much appreciate you giving us a few minutes of your valuable time to complete this form. Your responses
will help us to further improve the quality of our service and production.

Thank you very much in anticipation of your kind co-operation.
Yours sincerely

01 - Satisfaction level on our supplies and services

Please mark with a Checkbox

Commercial

Very satisfiedSatisfiedQuite satisfiedNot really satisfiedUnsatisfied

Very satisfiedSatisfiedQuite satisfiedNot really satisfiedUnsatisfied

Very satisfiedSatisfiedQuite satisfiedNot really satisfiedUnsatisfied

Very satisfiedSatisfiedQuite satisfiedNot really satisfiedUnsatisfied

Very satisfiedSatisfiedQuite satisfiedNot really satisfiedUnsatisfied

Very satisfiedSatisfiedQuite satisfiedNot really satisfiedUnsatisfied

Production

Very satisfiedSatisfiedQuite satisfiedNot really satisfiedUnsatisfied

Very satisfiedSatisfiedQuite satisfiedNot really satisfiedUnsatisfied

Very satisfiedSatisfiedQuite satisfiedNot really satisfiedUnsatisfied

Very satisfiedSatisfiedQuite satisfiedNot really satisfiedUnsatisfied

Very satisfiedSatisfiedQuite satisfiedNot really satisfiedUnsatisfied

Very satisfiedSatisfiedQuite satisfiedNot really satisfiedUnsatisfied

Very satisfiedSatisfiedQuite satisfiedNot really satisfiedUnsatisfied

Quality

Very satisfiedSatisfiedQuite satisfiedNot really satisfiedUnsatisfied

Very satisfiedSatisfiedQuite satisfiedNot really satisfiedUnsatisfied

Very satisfiedSatisfiedQuite satisfiedNot really satisfiedUnsatisfied

Very satisfiedSatisfiedQuite satisfiedNot really satisfiedUnsatisfied

02 - Among the 17 factors listed, which are the 5 most important?

Please mark with a Checkbox the five factors which are most important for your level of satisfaction.

03 - Suggestion

Please write any advice that could be helpful to improve our quality level.